Senior Project Applications Engineer- Cooling Systems in Greater Pittsburgh Area at Mitsubishi Electric Power Products, Inc.

Date Posted: 2/3/2021

Job Snapshot


About the Division

Our Uninterruptible Power Supply Division (UPSD) is known for its exceptional quality and service when it come to power. Mitsubishi Electric Power Products achieves the highest levels of UPS reliability with unrivaled expertise in power electronics. To learn more visit

Job Description and Requirements

Job Description

Plan, organize and manage proposals, technical information, orders and customer communications for the information technology (IT) and mechanical cooling business. Serve as primary contact between customer and Uninterruptible Power Services Division (UPSD) from proposal process through delivery of equipment and transition to Service Management.

  • Review RFQ information and collaborate with customers, vendors and internal departments to prepare quotations that include specification compliance, pricing, Bill of Materials, cost of ownership documentation, drawings, scope of works and procedures.
  • Participate in contract and price negotiations with customers. Manage contract terms and pricing to achieve the division’s sales plan.
  • Develop and maintain customer relationships. Identify business opportunities with new and existing customers within the UPS Division.
  • Develop, maintain and monitor project plans specifying goals, scheduling, resource allocation, risk identification and contingency plans. Ensure customer commitments are met and project costs remain within budget.
  • Provide technical application engineering support for internal and external customers. 
  • Provide technical support to other departments for onsite services as needed.
  • Independently represent MEPPI in technical meetings, site walkthroughs, seminars and presentations to promote IT and mechanical cooling products.
  • Track and communicate project status, technical requirements and customer information. Ensure order and customer documentation is stored and transferred according to the MEPPI quality system.
  • Identify and recommend proper application of products for customer solutions. 
  • Create, present and review electrical, schematic, system and mechanical drawings.
  • Develop written and verbal communications to describe and promote IT cooling and mechanical products.
  • Work with management team and internal departments to identify and minimize MEPPI risk and exposure on customer and vendor orders.
  • Work with internal departments to evaluate and mitigate order costs.
  • Oversee factory witness tests, create and manage agenda, and perform lead role in customer communication.
  • Identify and suggest cost improvements and new product opportunities.
  • Further the goals and positive, professional image of UPSD by conducting business with other MEPPI departments, visitors, and callers in a timely and cooperative manner.

Basic Qualifications

  • Bachelor’s degree in Mechanical Engineering with a minimum 7 years of experience with applications engineering and/or outside technical sales experience in IT or mechanical cooling, or equivalent education and experience.

Preferred Qualifications

  • Advanced knowledge of direct expansion and variable refrigerant flow cooling systems, chiller systems and indoor computer room air conditioning (CRAC) and computer room air handling (CRAH) units.
  • Ability to read, understand and create technical drawings and material.
  • Advanced interpersonal, communication and presentation skills required to communicate with customers, employees and suppliers.
  • Advanced computer skills, with emphasis on Microsoft Office products, CAD software and ERP business systems.

Minimum Physical Requirements

  • Ability to travel domestically and internationally up to 25% of the time as required.

EOE AA M/F/Vet/Disability